When you visit our website or use the site to subscribe to emails, download a software trial, log in to your account, or make a purchase we may collect personal information that belongs to you. We take that responsibility very seriously.
We're committed to protecting your personal information and complying with all relevant legislation, such as the Personal Information Protection and Electronic Documents Act and the General Data Protection Regulation.
WHAT INFORMATION DO WE COLLECT?
The personal information we collect may come directly from you or via your use of the Services.
Information you provide
You may be asked or required to provide personal information when you use the Services. That information may include:
Information we collect via your use of the Services
We may collect some of your personal information automatically when you use the Services. For example:
Special Categories of Information
We will not request that you provide, and do not want to collect, any "special" categories of personal information, such as information that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, health information or information concerning your sex life, sexual orientation or history of criminal convictions.
If you willingly provide sensitive information that falls into a "special" category, you will be consenting to our processing of that information.
HOW DO WE USE YOUR INFORMATION?
In general, we want to use your information to deliver and improve the Services. Specifically, we use your personal information to:
We only use or process your personal information when you give consent, or in ways that are otherwise permissible by applicable data protection laws. Further, we only use or process your personal information as necessary to further PSI's legitimate business interests, such as facilitating contact between PSI and you, detecting and correcting errors, improving the Services, safeguarding our property, preventing fraud or other crimes, marketing our business and performing risk assessments. When we use your personal information, we always balance our business interests against your rights and freedoms and will not proceed if doing so would pose a threat to those rights and freedoms.
HOW DO WE SHARE YOUR INFORMATION?
To effectively provide the Services, we may have to share your information in certain circumstances, such as:
Trust us: If we can provide the Services without revealing your information to anyone, we will. If we have to disclose your personal information, we'll take steps to ensure the recipients are using appropriate security measures and we'll only disclose information if it is reasonable to do so.
We may disclose aggregated information about our uses and information that does not identify individuals at any time.
We will never sell your personal information.
CROSS-BORDER DATA TRANSFERS
HOW DO WE SAFEGUARD YOUR INFORMATION?
We use appropriate storage, encryption and processing practices to protect your personal information from unauthorized access, collection, use and disclosure. We closely monitor our systems for vulnerabilities and attacks.
Our staff-members are trained to understand the importance of privacy and will use your information only to the extent necessary to provide the Services.
We only retain personal information for reasonable amounts of time and only for as long as necessary to provide the Services, as required by law. We delete your information when you delete your account, unless we have to keep it to comply with applicable laws, there is an outstanding issue or claim that requires us to keep it until resolved, or the information must be retained for legitimate business purposes.
We will use appropriately safe measures, and keep your information's sensitivity in mind, when we destroy or dispose of it.
Your privacy is important to us and we go to great lengths to safeguard your information. We review our security measures regularly and will update them as our business, the law and technology develop. That said, no information storage or transfer technique is perfect and we can't guarantee 100% security of your personal information.
Data protection laws afford you certain rights with respect to the personal information we collect. You may be permitted the right to access and update that information, restrict its use, transfer information to another controller, withdraw your consent, and have the right to request we erase certain personal information (more on that below). You also have the right to complain to PSI or a legal authority about our collection, use, and safeguarding of your personal information.
We may reject the above requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another PSI customer.
Profit Systems Inc.
105 - 15 Innovation Blvd.
Saskatoon, SK, S7N 2X8
As PSI is data controller pursuant to the General Data Protection Regulation, we've appointed a data protection officer and representative in the United Kingdom and Europe:
Profit Systems UK Ltd. Redland House
157 Redland Road
Redland Bristol, BS6 6YE
Phone: 0871 218 0910
To our data protection officer:
Profit Systems Inc.
105 - 15 Innovation Blvd. Saskatoon, SK, S7N 2X8
Last Updated: June, 2018